I was recently asked to look at a Sony Vaio VPCSB which was detecting new hardware on every Windows boot. The machine was otherwise working well. Upon inspection I discovered that there were several unknown devices which seemed to be related to Bluetooth. I reinstalled the latest drivers from the Sony website but this failed to clear the unknown devices. The search was on…The unknown devices had the hardware ID BTHENUM\{6e0c8f4c-d928-4852-b6b2-f0f0e0d126fa}. Googling quickly made clear that I was not the only person having this problem. The actual hardware inside the Sony is listed as a FoxConn T77H114-BCM2070. This is based on the Broadcom (BCM) 2070 chip. I downloaded some updated Bluetooth drivers directly from Broadcom, but as I’d expected they refused to install, stating that no valid hardware was found. This is because Broadcom basically wont provide drivers direct to end users, so if your OEM hasn’t updated their customised drivers (as Sony haven’t) then you’ve not got many options.
Fortunately I found a forum thread suggesting that there were some newer Broadcom drivers available from HP which hadn’t been locked to HP only devices. I downloaded these newer drivers which installed perfectly first time. As I’d hoped they included drivers which worked for the unknown devices. After a quick reboot the laptop booted as expected and no longer started trying to locate drivers. Success! Thanks HP.
“Hi James I realise it has been a long while, but I just checked this on windows 11 (build 23H2)…”