0Remove driver preventing windows from booting

I recently tried installing AMD StoreMI on my Win­dows 2022 serv­er. Big mis­take — it imme­di­ately failed to boot with a BSOD. And this was just after installing — I had­n’t even run the pro­gram. So the first les­son is not to trust AMD’s soft­ware — abso­lutely shocking!

Any­way, in order to recov­er the situ­ation I did a bit of dig­ging on google. Turns out it is fairly easy to remove the prob­lem driver and get the sys­tem boot­ing again…

1. Cre­ate a USB boot­able win­dows 10+ media (I used a Win­dows 10 2022H2 USB drive which worked fine with my serv­er 2022 install). You can get the “Media Cre­ation Tool” free from Microsoft which will cre­ate this for you
2. Change the boot pri­or­it­ies and boot from the USB media
3. Choose “repair your com­puter” (NOT install!)
4. Choose troubleshoot and then “com­mand prompt”
5. Find the drive let­ter for the sys­tem drive your main install is on. It almost cer­tainly WON’T be on the C: drive. Easi­est thing to do it try D: and then type “dir” and look to see if the con­tents of the drive are correct
6. To make sure the installed driver list will fit in the com­mand win­dow you have to make it lar­ger — use the com­mand mode con:cols=1000 lines=3000
7. Then use the com­mand dism /image:e:\ /get-drivers where e:\ is the drive you found in step 5.
8. All of the driver files will be called oem###.inf where ### is an increas­ing num­ber (by date). So the most recently installed (i.e. the prob­lem) driver(s) will have the highest number
9. In my case the 3 prob­lem drivers were called oem148.inf oem149.inf and oem150.inf. The ori­gin­al names for these were also shown which for StoreMI are called rccfg.inf, rcbottom.inf, and rcraid.inf
10. Remove each of the prob­lem drivers using the fol­low­ing com­mand (use it 3 times to remove 3 drivers) dism /image:e:\ /remove-driver /driver:oem###.inf — don’t for­get to replace e:\ with the drive rel­ev­ant to you
11. Reboot the sys­tem. Hope­fully it will just boot straight up.
12. In my case it still did­n’t boot, but I was able to press F8 and select “last known good” which then did boot up suc­cess­fully. I then unin­stalled StoreMI and rebooted again to be sure it was com­pletely gone.

The following links had most of the information above

  • https://community.amd.com/t5/drivers-software/system-won-t-boot-after-installing-storemi/td‑p/368824
  • https://pureinfotech.com/uninstall-driver-recovery-environment-windows-10/

What do you think? Drop us a comment below! If you would like to subscribe please use the subscribe link on the menu at the top right. You can also share this with your friends by using the social links below. Cheers.

Leave a Reply